[vc_row][vc_column][vc_custom_heading text=”2019’s event in partnership with” uppercase=”yes” font_container=”tag:h4|text_align:center”][om_logos onclick=”custom_link” links_target=”_blank” images=”857,1337,1112,864″ img_size=”200×200″ custom_links=”http://www.gothaibefree.com,http://www.gothaibefree.com,https://www.peninsula.com/en/bangkok/5-star-luxury-hotel-riverside,http://www.outthere.travel”][om_reduce_space height=”2.5em”][/vc_column][/vc_row][vc_row bg_type=”image” padding_top=”40″ margin_top=”40″ margin_bottom=”40″ bg_color_fallback=”#777777″][vc_column css=”.vc_custom_1558975421066{background-color: #494949 !important;}”][vc_row_inner][vc_column_inner width=”5/6″][vc_custom_heading text=”Enquire about future events…” font_container=”tag:h2|font_size:40px|text_align:left|color:%23fcfcfc|line_height:50px”][vc_empty_space height=”1em”][/vc_column_inner][vc_column_inner width=”1/6″][vc_empty_space height=”1em”][vc_btn title=”Contact us” link=”url:mailto%3Auwern%40outtheremagazine.com|||”][vc_empty_space height=”1em”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”1em”][vc_custom_heading text=”2019’s supporting sponsors” uppercase=”yes” font_container=”tag:h4|text_align:center”][om_logos onclick=”custom_link” links_target=”_blank” images=”1592,1593,1430,1086,869,1645,870″ img_size=”140×140″ custom_links=”https://www.accorhotels.com,https://www.slh.com/destinations/asia/thailand/,https://www3.hilton.com/en/hotels/thailand/millennium-hilton-bangkok-BKKHITW/index.html,http://www.thesiamhotel.com,http://www.belmond.com,http://www.iglta.org,http://www.boutiquemarketing.co.uk”][/vc_column][/vc_row][vc_row margin_top=”-1em”][vc_column width=”1/3″ delimiter=”vline”][vc_empty_space height=”0.5em”][vc_column_text]

75 GLOBAL LGBT+ BUYERS & MEDIA

In partnership with the Tourism Authority of Thailand, The LGBT+ Travel Symposium will bring in 75 of the world’s leading LGBT+ buyers and media into Bangkok for the event. Our VIPs are hand-selected by TAT offices and will come from the USA, UK, Canada, Germany, Scandinavia, Israel, Italy, Spain, France, Australia and South East Asia among many other regions. This is your opportunity to meet these top buyers and influencers all in one place.[/vc_column_text][vc_empty_space height=”2.5em” mobile_hide=”yes”][/vc_column][vc_column width=”1/3″ delimiter=”vline”][vc_empty_space height=”0.5em”][vc_column_text]

INSPIRING, EXPERT SPEAKERS

Our speakers and panelists are among the world’s leading LGBT+ experts, in marketing, sales, media, operations and sensitivity training. Our educational programme gives you the opportunity to learn from the very best in the industry and those who have seen great success from engaging with LGBT+ audiences. Plus our half-day deep-dive sessions will mean you’ll walk away with top tips on how to better attract, service and retain guests from this profitable segment.[/vc_column_text][vc_empty_space height=”2.5em” mobile_hide=”yes”][/vc_column][vc_column width=”1/3″][vc_empty_space height=”0.5em”][vc_column_text]

CONNECT, NETWORK, DO BUSINESS

Delegates from our symposiums will tell you that the most powerful benefit arising from attending is the networking opportunity that The LGBT+ Travel Symposium gives. Beyond learning and doing business, each symposium is a chance to meet and form relationships with likeminded, LGBT+ welcoming travel brands and their representatives, forming a network of those truly passionate about diversity and inclusion in travel.[/vc_column_text][vc_empty_space height=”2.5em”][/vc_column][/vc_row][vc_row bg_type=”gradient” gradient_type=”diagonal2″ bg_color=”#676767″ bg_color2=”#313131″ font_color=”#ffffff”][vc_column][om_testimonials filter=”category” categories=”group-1″][/vc_column][/vc_row][vc_row bg_type=”image” bg_image_pos=”100w_top” bg_image=”916″ padding_top=”40″ margin_top=”40″ margin_bottom=”40″][vc_column width=”1/3″][/vc_column][vc_column width=”2/3″][vc_custom_heading text=”Guaranteed
meetings” uppercase=”yes” font_container=”tag:h1|font_size:42px|text_align:left|line_height:50px”][vc_row_inner][vc_column_inner width=”1/2″][om_reduce_space height=”50px”][vc_custom_heading text=”at our (color1)Buyer/Seller marketplace(/color1)” uppercase=”yes” font_container=”tag:h1|font_size:42px|text_align:left|line_height:50px”][/vc_column_inner][vc_column_inner width=”1/2″][om_reduce_space height=”24px” mobile_hide=”yes”][vc_column_text]Our exclusive 1-on-1 buyer/media-seller marketplace is a fantastic opportunity to present your brand in tailored 5 minute pitches to each attending buyer. These guaranteed and qualified meetings are positioned to generate business, raise awareness, grow knowledge for your product and build long-lasting relationships.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Why engage with (color1)LGBT+ travelers?(/color1)” uppercase=”yes” text_additional=”The statistics speak for themselves” add_shadow_text=”yes” font_container=”tag:h1|text_align:center” css_animation=”custom” shadow_text=”WHY?”][/vc_column][/vc_row][vc_row margin_top=”-1em”][vc_column width=”1/3″ delimiter=”vline”][vc_empty_space height=”2.5em” mobile_hide=”yes”][vc_column_text]

LGBT+ TRAVEL IS WORTH OVER US$200BILLION & CONTINUES TO GROW.

The market for LGBT+ travel continues to grow year-on-year by an average of 8%. This is 40% more than that of the travel spend of Germany.[/vc_column_text][vc_empty_space height=”2.5em” mobile_hide=”yes”][/vc_column][vc_column width=”1/3″ delimiter=”vline”][vc_empty_space height=”2.5em”][vc_column_text]

LGBT+ TRAVELERS SPEND 55% MORE PER ARRIVAL THAN THE AVERAGE TRAVELER.

The LGBT+ community, that consists of between just 6-10% of the global population is worth 16% of the total global value.[/vc_column_text][vc_empty_space height=”2.5em” mobile_hide=”yes”][/vc_column][vc_column width=”1/3″][vc_empty_space height=”2.5em”][vc_column_text]

60% OF LGBT+ PEOPLE ARE MORE LIKELY TO BUY FROM LGBT+ WELCOMING BRANDS

Today, this message resonates with heterosexual consumers too, with 37% feeling positive about destinations that promotes diversity and inclusion.[/vc_column_text][vc_empty_space height=”2.5em”][/vc_column][/vc_row][vc_row el_id=”speakers”][vc_column][vc_custom_heading text=”2019’s Speakers” uppercase=”yes” text_additional=”A selection of high-profile speakers, more to be showcased soon” add_shadow_text=”yes” font_container=”tag:h1|text_align:center” css_animation=”custom” shadow_text=”Speakers”][om_reduce_space height=”1em”][om_speakers filter=”category” description=”next” link_to_speaker=”” categories=”major” margin_top=”0″ margin_bottom=”0″][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Masterclasses” uppercase=”yes” text_additional=”Two amazing deep-dive masterclasses” add_shadow_text=”yes” font_container=”tag:h1|text_align:center” css_animation=”custom” shadow_text=”Masterclasses”][om_reduce_space height=”1em”][om_speakers filter=”category” description=”next” link_to_speaker=”” categories=”16″ margin_top=”0″ margin_bottom=”0″][/vc_column][/vc_row][vc_row margin_top=”-1em”][vc_column width=”1/2″ delimiter=”vline”][vc_empty_space height=”2em”][vc_column_text]

DESIGNING EXPERIENCES YOUR LGBT+ GUESTS WILL LOVE

Thursday 05 September 2019

Introduction
This session will look at how 5 leading hotels and experiences design peak moments for their LGBT+ guests. By using Guest Experience Map cards, the audience will learn how to use a powerful tool to assess their current experience moments and design new ones and create moments that are truly special and remarkable for our LGBT+ guests.

Masterclass
Predictably attract the perfect guests, design remarkable experiences and earn lifetime fans. This insights-packed, half-day masterclass will teach you the latest principles and mindsets that create big strategic breakthroughs in your Guest Experience Map (GEM).

The GEM is about breaking your marketing into three units; the BEFORE unit, which gets guests to the point of booking; the DURING unit, which provides peak experience moments and incremental revenue generation; and the AFTER unit, which focuses on developing relationships to increase repeat bookings and referrals.

We’ll focus on using social media as a tool to uncover emotional and social needs your LGBT+ guests might have.

Designing experiences that meet these needs are what creates significant competitive advantage. You’ll learn how to:

• You’ll learn how to create a Guest Experience Map (GEM)
• 7 Profit Activators that are universally present in everyone’s experience
• Best in class examples for the LGBT+ market
• Create alignment and collaboration amongst your teams
• How to use social media to understand what guests love and hate about your current experience

[/vc_column_text][vc_empty_space height=”2em”][/vc_column][vc_column width=”1/2″][vc_empty_space height=”2em”][vc_column_text]

EVERYBODY’S WELCOME: LGBT+ SENSITIVITY TRAINING

Friday 06 September 2019

Introduction
You can’t provide personalized, authentic service to LGBT+ guests if you don’t understand who we are and feel comfortable talking with and about us. These educational seminars and bespoke training programs from HospitableMe offer you and your team the knowledge and tools you need to respect, welcome, surprise and delight LGBT+ guests.

Masterclass
This half-day seminar teaches the foundational knowledge necessary to welcome all LGBT+ guests warmly and respectfully.

By looking at the social, historical and evolving circumstances faced by LGBT+ travelers, we convey a foundational understanding of who they are: how they are different from mainstream travelers and how they’re the same, how to make them feel welcome, and how to empower consumer-facing staff to deliver more authentic, personalized to diverse customers.

• Gain a solid understanding of the different LGBT+ identities
• Learn how to respect, surprise and delight LGBT+ travelers with simple service guidelines
• Acquire best practices for speaking to and about LGBT+ guests
• Discover how to make LGBT+ guests feel like they belong
• Explore how traditional service standards impact LGBT+ guests
• Review Service Recovery best practices related to LGBT+ issues

[/vc_column_text][vc_empty_space height=”2em”][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”(color1)Registration(/color1)” uppercase=”yes” add_shadow_text=”yes” font_container=”tag:h1|text_align:center” css_animation=”custom” shadow_text=”Registration”][om_reduce_space height=”1em”][/vc_column][/vc_row][vc_row margin_top=”-1em”][vc_column width=”1/3″ delimiter=”vline”][vc_empty_space height=”2em”][vc_column_text]

REGISTRATION CLOSED – SYMPOSIUM REGISTRATION
US$899

Registration is by company for ONE representative only and can only be purchased by companies and travel brands with products in Thailand.

Registration gains you access to two full days symposium programme on 5 and 6th September:

Opening session
2 x Networking lunches
2 x Evening events
Media/influencer networking session
Guest experience workshop
Sensitivity training workshop
Buyer/Seller marketplace

For companies who would like to send more than one delegate, a charge of US$349 per additional delegate is chargeable.

Companies may purchase as many tickets as they like for the main sessions and events, but are limited to a maximum of TWO representatives attending the Buyer/Supplier marketplace.[/vc_column_text][vc_empty_space height=”2.5em” mobile_hide=”yes”][/vc_column][vc_column width=”1/3″][vc_empty_space height=”2em”][vc_column_text]

HOSTED BUYER PROGRAMME

Our international hosted buyer programme is now closed. [/vc_column_text][vc_empty_space height=”2.5em” mobile_hide=”yes”][vc_column_text]

MEDIA/INFLUENCERS

Our international hosted media/influencer programme is now closed.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_empty_space height=”2em”][vc_column_text]

ACCOMMODATION

Our host hotel, the Peninsula Bangkok has kindly extended a special rate of THB7,500++ per night to delegates of The LGBT+ Travel Symposium: Thailand 2019.[/vc_column_text][vc_btn title=”BOOK A ROOM” style=”flat” i_icon_fontawesome=”fa fa-angle-right” add_icon=”true” link=”url:https%3A%2F%2Fsecure1.peninsula.com%2Fen%2Fmake-a-booking%3Fhotel%3DPBK%26bookingCodeType%3DinvBlockCode%26bookingCode%3DGOT050919%26startMonth%3D2019-09||target:%20_blank|”][vc_empty_space height=”2.5em”][vc_column_text]

ONE-DAY NETWORKING TICKETS
US$549

We may have a small number of one day tickets available for Thursday 5th September only; those interested in finding out more about the LGBT+ travel symposium and the industry.

Sales of these tickets are at the discretion of the organiser and will only be released once full symposium registration is sold out.

This does not provide access to the buyer-supplier marketplace.[/vc_column_text][vc_btn title=”ENQUIRE” style=”flat” i_icon_fontawesome=”fa fa-angle-right” add_icon=”true” link=”url:mailto%3Athailand%40lgbttravelsymposium.com|||”][vc_empty_space height=”2.5em”][/vc_column][/vc_row][vc_row el_id=”agenda”][vc_column][vc_empty_space height=”3em”][vc_custom_heading text=”The (color1)LGBT+(/color1) Agenda” uppercase=”yes” add_shadow_text=”yes” font_container=”tag:h1|text_align:center” css_animation=”custom” shadow_text=”Schedule”][om_reduce_space height=”2em”][om_agenda description_expand=”yes”][om_agenda_day title=”Day 1″ date=”5 September 2019″][om_agenda_item time=”8.00am-9.00am” title=”Registration open” room=”Sakuntala Ballroom”][/om_agenda_item][om_agenda_item time=”9.00am-9.05am” title=”Good morning and welcome!” room=”Sakuntala Ballroom” speaker_ids=”118″][/om_agenda_item][om_agenda_item speaker_links=”” time=”9.05am-9.10am” room=”Sakuntala Ballroom” title=”Official opening address from the Tourism Authority of Thailand” speaker_ids=”1489″][/om_agenda_item][om_agenda_item speaker_links=”” time=”9.10am-9.15am” room=”Sakuntala Ballroom” title=”Welcome to the Peninsula Bangkok!” speaker_ids=”1747″][/om_agenda_item][om_agenda_item speaker_links=”” time=”9.15am-9.45am” room=”Sakuntala Ballroom” title=”LGBT+ market update” speaker_ids=”118, 1767, 1735″]Welcome from the organiser and Founder of the LGBT+ Travel Symposium series and an update on the key facts and figures driving the LGBT+ travel market[/om_agenda_item][om_agenda_item speaker_links=”” time=”9.45am-10.05am” room=”Sakuntala Ballroom” title=”Go Thai Be Free” speaker_ids=”1063″]An update on the Tourism Authority of Thailand’s global LGBT+ campaign[/om_agenda_item][om_agenda_item speaker_links=”” time=”10.05am-10.40am” room=”Sakuntala Ballroom” title=”Woody’s World – Keynote speaker” speaker_ids=”1631, 118″]In a one-to-one with TV personality Khun Woody, we talk about LGBT+ life in Thailand and his part as a role model for the community.[/om_agenda_item][om_agenda_item speaker_links=”” time=”10.40am-11.25am” room=”Sakuntala Ballroom Foyer” title=”Coffee break and media networking showcase”][/om_agenda_item][om_agenda_item speaker_links=”” time=”11.25am-11.40am” room=”Sakuntala Ballroom” title=”The global LGBT+ travel community” speaker_ids=”1633″]The IGLTA talks about building a community for LGBT+ travel[/om_agenda_item][om_agenda_item speaker_links=”” time=”11.40am-12.10pm” room=”Sakuntala Ballroom” title=”Being influential: the power of LGBT+ media” speaker_ids=”1633, 1738, 1736, 1740″]A panel of influencers, content creators and media representatives from around the world discuss the issues facing LGBT+ media, particularly with regard to travel [/om_agenda_item][om_agenda_item speaker_links=”” time=”12.10pm-12.50pm” room=”Sakuntala Ballroom” title=”Selling Thailand: needs and wants” speaker_ids=”118, 1742, 1744, 1778″]Panel of selected buyer VIPs from different geographical locations share their experiences on engaging with the LGBT+ traveller[/om_agenda_item][om_agenda_item speaker_links=”” time=”12.50pm-12.55pm” room=”Sakuntala Ballroom” title=”Closing remarks and thank yous”][/om_agenda_item][om_agenda_item speaker_links=”” time=”12.55pm-2.00pm” room=”River Cafe and Terrace” title=”Lunch and open networking”][/om_agenda_item][om_agenda_item speaker_links=”” time=”2.00pm-3.45pm” room=”Sakuntala Ballroom” title=”Masterclass part 1″ speaker_ids=”1059″]Designing experiences your LGBT+ guests will love[/om_agenda_item][om_agenda_item speaker_links=”” time=”3.45pm-4.00pm” room=”Sakuntala Ballroom Foyer” title=”Coffee Break”][/om_agenda_item][om_agenda_item speaker_links=”” time=”4.00pm-6.00pm” room=”Sakuntala Ballroom” title=”Masterclass part 2″ speaker_ids=”1059″]Designing experiences your LGBT+ guests will love[/om_agenda_item][om_agenda_item speaker_links=”” time=”6.30pm-9.30pm” room=”Three Sixty Lounge, Millenium Hilton Bangkok” title=”Go Thai Be Free official welcome party, hosted by TAT and Hilton.”]Peninsula Hotel boats will depart from the Peninsula jetty at 6.15pm, to ICON Siam Pier, a short walk from to the Hilton[/om_agenda_item][/om_agenda_day][om_agenda_day title=”Day 2″ date=”6 September 2019″][om_agenda_item speaker_links=”” time=”8.00am-8.30am” room=”Ballroom” title=”Sellers set up”][/om_agenda_item][om_agenda_item speaker_links=”” time=”8.30am-10.30am” room=”Sakuntala Ballroom” title=”Speed networking part 1″ speaker_ids=”1061″]5 minute 1-2-1 introductory meetings[/om_agenda_item][om_agenda_item speaker_links=”” time=”10.30am-10.45am” room=”Sakuntala Ballroom” title=”Coffee break and open networking”][/om_agenda_item][om_agenda_item speaker_links=”” time=”10.45am-1.30pm” room=”Ballroom” title=”Speed networking, Part II”]5 minute 1-2-1 introductory meetings[/om_agenda_item][om_agenda_item speaker_links=”” time=”10.30am-1.30pm” room=”tbc” title=”Media presentations”]For media delegates only[/om_agenda_item][om_agenda_item speaker_links=”” time=”1.30pm-2.30pm” room=”River Terrace and Cafe” title=”Networking lunch”][/om_agenda_item][om_agenda_item speaker_links=”” time=”2.30pm-4.00pm” room=”Sakuntala Ballroom” title=”Masterclass part 1″ speaker_ids=”1172″]Everybody’s welcome: LGBT+ sensitivity training[/om_agenda_item][om_agenda_item speaker_links=”” time=”4.00pm-4.15pm” room=”Sakuntala Ballroom Foyer” title=”Coffee Break”][/om_agenda_item][om_agenda_item speaker_links=”” time=”4.15pm-6.00pm” room=”Sakuntala Ballroom” title=”Masterclass part 2″ speaker_ids=”1172″]Everybody’s welcome: LGBT+ sensitivity training[/om_agenda_item][om_agenda_item speaker_links=”” time=”6.30pm-9.30pm” room=”The Siam” title=”Closing party hosted by OutThere”]OutThere boat will depart from the Peninsula jetty at 6.15pm sharp.[/om_agenda_item][/om_agenda_day][/om_agenda][om_reduce_space height=”26px”][/vc_column][/vc_row][vc_row bg_type=”image” padding_top=”40″ margin_top=”40″ margin_bottom=”40″ bg_color_fallback=”#777777″][vc_column css=”.vc_custom_1558975421066{background-color: #494949 !important;}”][vc_row_inner][vc_column_inner width=”5/6″][vc_custom_heading text=”Enquire about future events…” font_container=”tag:h2|font_size:40px|text_align:left|color:%23fcfcfc|line_height:50px”][vc_empty_space height=”1em”][/vc_column_inner][vc_column_inner width=”1/6″][vc_empty_space height=”1em”][vc_btn title=”Contact Us” link=”url:mailto%3Auwern%40outtheremagazine.com|||”][vc_empty_space height=”1em”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]